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The Bankstown Hospital racism incident Crisis comms analysis

Bankstown Hospital and NSW Health’s crisis response to nurses’ antisemitic remarks demonstrated operational decisiveness but exposed weaknesses in community engagement and narrative management

Effective Actions

  1. Immediate disciplinary measures:

Suspended both nurses within hours of the video surfacing, with subsequent termination and nationwide nursing bans. This aligned with crisis protocols for rapid containment.  Initiated police investigations (Strike Force Pearl) and reviewed patient records to confirm no harm occurred.

  1. High-level condemnations:

NSW Health Minister Ryan Park and Premier Chris Minns unequivocally denounced the remarks as “vile” and incompatible with healthcare values.  Federal Health Minister Mark Butler enforced nationwide prohibitions, signaling systemic accountability.

  1. Legal and procedural rigor:

Secured CCTV footage, interviewed staff, and liaised with Israeli authorities to obtain unedited video evidence.  Confiscated potential evidence (e.g., morphine vial) during raids, demonstrating thoroughness.

 

Deficiencies in Crisis Communication

  1. Failure to preempt communal tensions:

Ignored foreseeable backlash from Muslim groups, who criticised “selective outrage” given Australia’s muted response to Gaza violence. The peak Muslim body’s open letter highlighted perceived double standards in addressing anti-Semitism vs. Islamophobia.

  1. Overreliance on punitive messaging:

Focused on punishments (sackings, bans) without addressing systemic cultural issues in healthcare or outlining anti-racism reforms. Sky News noted the incident exposed deeper multicultural integration failures.

  1. Inadequate transparency:

Did not clarify the video’s edited nature or Veifer’s role as a provocateur defending IDF actions. WSWS highlighted his baiting tactics, which skewed public perception.

  1. Neglect of stakeholder-specific outreach:

Issued broad apologies to Jewish communities but omitted direct dialogue with Muslim groups alarmed by the nurses’ vilification.

 

Recommended Improvements

  1. Dual-track communications:

Pair disciplinary announcements with proactive cultural reforms (e.g., anti-bias training timelines, audits by groups like Australia/Israel & Jewish Affairs Council).

  1. Contextual clarity:

Acknowledge video edits and provocations while maintaining condemnation of hate speech. This balances accountability with factual precision.

  1. Cross-community reconciliation:

Host joint forums with Jewish and Muslim leaders to address comparative grievances, emphasizing universal healthcare ethics.

  1. Transparency mechanisms:

Publish investigation updates and staff retraining metrics to rebuild public trust.

 

Bottom line:  The response prioritised operational over the communicative rigor that is effective for immediate reputational triage but insufficient for healing Bankstown’s multicultural fabric.  Future crises demand parallel tracks: one addressing misconduct, another reinforcing institutional commitment to equitable care.

Trump Will Fail

Everyone on earth is talking about Donald Trump. So, he got his wish. The entire world is talking about him.

For many of us in the rest of the world, it’s just bad look. It almost feels like Trump’s US opponents have given up. Not only did the Democrats lose, they lost across the board. We’ve also seen tech leaders supporting Trump, Facebook appeasing him, US media organisations caving into his lawsuits and everyone from Walmart to McDonald’s scrapping diversity programs.  Commentators have described it as “changes in the vibe”, or “the great vibe shift” with America primed to turn decisively to the right. The response to all this from the left has been weak. Democrats describe themselves as exhausted and demoralised and it’s a big contrast to the resistance that followed Trump’s first victory in 2016. The feeling on the left seems to be that Trump’s power, his agenda, his politics, is overwhelming and that this is the new reality.

But this may be overestimating his power and chances of success.

Why? Because politics in western democracies is subject to constant change. Although there are moments when a person or a party’s power feels overwhelming, it never lasts. Right now, Trump feels invincible, but this will change. In 1964 President Johnson won a landslide victory. Four years later, he didn’t even seek re-election because things had gotten so bad, especially in the Vietnam War. In 1972 Richard Nixon won a landslide. Two years later, he had resigned in disgrace.  Jimmy Carter and George Bush Snr are among several other presidents suddenly losing support. One factor that accelerates this process is when a president says or implies he will do more than he can. Some of Trump’s great claims like ending the Ukraine war in a day even before taking his seat in the White House or conquering Canada or buying Greenland. Very impressive hairy-chested stuff that plays well on Fox News, but most people see through it.

We could expect to see public opinion desert Trump’s agenda, even if the public has just voted for that agenda. This phenomenon is called “Thermostat Politics”. It describes the way public preferences naturally shift in the opposite direction of government action. When left of centre President Barack Obama was in power, public opinion moved in a conservative direction and when conservative Trump won in 2016, public opinion went leftwards. So it’s reasonable to expect support for Trump and his politics to decline. In fact, people forget how Trump’s approval ratings tanked in his first term. Even dictators, who don’t have to worry about voting, lose their power. In Syria, Iraq, Romania, Libya, Cambodia and so on.

In his first term, Trump had many more limits on his power in Congress, the Republican Party and in the people he appointed to his cabinet. He faced opposition, which is much less the case now. It’s much harder for Trump and his supporters to blame others when things go wrong. Central to this is “Incumbency Fatigue”, where the governing power is worn down by the political controversies, policy failures and scandals that are part of the rough and tumble of being in power. There have already been a few klangers and it’s reasonable to assume there’s going to be plenty more. However, the argument against this is that Trump and his movement will lie and blame the media – and his devotees will believe it. But propaganda has limits, and populists like Trump often struggle with voters once they have a record that they must defend. Remember that Trump couldn’t win re-election in 2020 and he put the blame on anybody other than himself.

But in the 2024 election, Trump won all seven swing states as well as the popular vote and it was a more emphatic win than many were predicting. But it’s worth remembering, it wasn’t a landslide in terms of presidential election history and the margin of Trump’s popular vote victory was smaller than Joe Biden’s and Hillary Clinton’s. Indeed it was smaller than either of Barack Obama’s victories. Also, his majority in the House is narrow and his senate majority can’t survive the filibuster.

But how does Trump see it? “My life was saved for a reason. I was saved by God to make America great again”. I will leave it to the psychologists and psychiatrists to identify the relevant disorder operating there.
Trump and his movement are going to overreach. A mixture of overconfidence and an apparently genuine belief in divine mission are going to make them go too far and alienate voters. Already, we’ve had pardons for the January 6 rioters, tariffs that are likely to drive up prices for American consumers, a chaotic freeze on federal grants and loans that then had to be reversed days later. And Elon Musk doing a Nazi salute. Maga extremists, of course, will love all this, but not every Trump voter is a Maga extremist. Trump, like all politicians, has a coalition of support made up of core voters and more moderate, less ideological, swing voters,and much of this will go down badly with this less extreme group of voters. What will make this overreach even worse is that Trump cannot run again in four years’ time. Though he might try. But that means for the next four years the others in the Maga movement will be maneuvering to be Trump’s successor. These are perfect conditions for a “Purity Spiral” where members of a political movement compete for leadership by becoming even more extreme. This will all be made worse by the echo chamber of conservative media that will push Maga ever further away from the concerns of ordinary voters. So expect to see overreach and ordinary voters turned off as a result.

Then comes the vexed question of succession. Trump’s successor will not have his charisma. Trump-styled power is made up of raw coercive force and legitimacy (Legitimacy in this context refers to the belief others have that your authority is right and justified). Popularist, charismatic leaders often share a similar story: the main character rises against an implacable establishment determined to hold him back. He becomes the great leader. And to do this, he taps different sources of legitimacy, from religious to traditional to ideological, all of which increases his supporters’ belief in him. One of the key types of legitimacy he uses is charisma, what socialist Max Weber described as, “The absolute personal devotion and personal confidence in revelation, heroism or other qualities of individual leadership”. Trump has this. It’s a weird mix of celebrity, personality and cruelty that fascinates and attracts attention and loyalty in a way that is extraordinary. But it is extraordinary. None of the Maga Lieutenants have this. And when Trumpian candidates have tried to run on extreme Maga ideas, but without his charisma, they have failed. And so while a lot depends on what Democrats do next time, it is reasonable to predict that if any of the current gang of Trump wannabes plan to inherit the throne, they will move to the centre. This raises the distinct possibility that Trump’s politics without Trump’s charisma is not a winning formula.

Another key reason why the Trump phenomenon will run out of hot air is their policies won’t work. Trump says he wants America to be strong and respected abroad, but much of his foreign policy like freezing all American aid is likely to strengthen China and America’s other adversaries. His inexplicable attack on Canada has driven the mild-mannered Canadians into the waiting embrace of China, with a proposal under consideration to stop exporting crude oil to the US and sell it to China instead. More broadly, tariffs are likely to increase prices and hurt American consumers and growth in the United States – a point which is lost on many.

Possibly the most self-defeating way Trump’s prospects are short-term is breaking the rule of law, the principle that you have to follow the rules regardless of who you are. Some of Trump’s actions, like the pardons of insurrectionists who stormed the Capitol building were clearly part of Trump’s presidential powers, but many of his other actions are not: freezing funds that Congress has authorised, firing Inspectors-General without notice, shutting down USAID – these are on a long and growing list of illegal actions that even some conservatives have criticised. On the other side of the aisle, Democrat star Bernie Sanders told congress recently that the Trump administration is moving aggressively towards what he called a “Kleptocracy” (as in Kleptomaniac or compulsive thief). He was describing a new status quo when a handful of billionaires like Elon Musk have access to the controls of government and carte blanche to use them to their own advantage without restraint and without supervision. The Robin Hood of the Democrats warned this will only hurt those who voted for Trump along with many other Americans struggling in the cost-of-living crisis, while making the absurdly rich even absurdly richer. This erodes what made America strong in the first place and its businesses successful. In America, you must follow the rules. Businesses and property can’t just be stolen and presidents can’t do whatever they like. Most of us in the West want America to be strong. But breaking the rule of law makes America weaker.

These points might be small comfort to those affected negatively by Trump’s actions. But at a time when many feel overwhelmed and hopeless in the face of Trump’s onslaught, hopefully we may see signs that the Democrats are starting to regain their mojo and that resistance to Trump is growing.

Whatever happens, it’s worth remembering that while Trump’s position may feel insurmountable now, power fades, opposition builds and reality bites.

Ultimately, Trump will fail.

the West just got bitch-slapped

 

In a groundbreaking development, Chinese AI startup DeepSeek has unveiled its latest model, DeepSeek-R1, which rivals leading AI systems like OpenAI’s ChatGPT but was developed at a fraction of the cost. This achievement has sent shockwaves through global markets, particularly in the US where NASDAC stocks took a nose-dive.

DeepSeek’s rapid ascent began with the release of its free AI assistant, which quickly surpa

ssed ChatGPT in downloads on Apple’s App Store. Unlike many Western counterparts, DeepSeek has made its model open-source, allowing developers worldwide to access and build upon its code. This transparency, combined with the model’s efficiency, has positioned DeepSeek as a formidable competitor in the AI landscape.

The financial implications of DeepSeek’s emergence have been profound. Major U.S. tech companies, including Nvidia, Microsoft, and Tesla, experienced a staggering $1 trillion loss in market value, with Nvidia alone seeing a 17% drop. Investors are now questioning the massive expenditures by Western firms on AI research, especially given DeepSeek’s ability to develop a comparable model with significantly fewer resources.

In Australia, the impact has been equally significant. Shares of AI-focused companies like Appen and Brainchip plummeted amid concerns that DeepSeek’s cost-effective model could disrupt existing market leaders. Data center operators also faced declines, fearing a potential decrease in infrastructure spending. Analysts suggest that investors may shift their focus to more stable sectors such as healthcare and consumer goods in response to these developments.

Looking ahead, DeepSeek’s rise could reshape the AI industry over the next 12 months. Its open-source approach may foster increased collaboration and innovation, potentially accelerating AI advancements globally. However, concerns have been raised about potential biases and censorship within DeepSeek’s model, given its Chinese origins. This has led to discussions about the need for regulatory measures to ensure ethical AI development.

Moreover, DeepSeek’s success challenges the prevailing notion that significant financial investment and advanced hardware are prerequisites for superior AI performance. This could democratize AI development, allowing smaller players to enter the field and contribute to its evolution.

DeepSeek’s emergence marks a pivotal moment in the AI industry. Its innovative approach and rapid success have disrupted global markets and prompted a reevaluation of strategies among Western tech giants and Australian companies alike. As the landscape continues to evolve, stakeholders must navigate the challenges and opportunities presented by this new era of AI development.

Advance Australian AI

Australia is grappling with the rapid development of artificial intelligence (AI), but its approach pales in comparison to the United States’ ambitious Stargate project. The differences highlight Australia’s potential risks of falling behind in the global AI race.

The Stargate project, officially launched by the freshly re-minted President Trump in Janu

ary 2025, is the United States’ boldest step yet in AI. With a US$20 billion budget, Stargate aims to supercharge AI research and development by funding cutting-edge projects, fostering public-private partnerships and creating AI hubs across the country. The initiative positions the U.S. as a global leader in AI innovation.

In contrast, Australia’s approach to AI has been more cautious and fragmented. The Australian Government has invested $121 million in the National AI Centre and its related initiatives,

but this funding is spread thin across multiple programs. Critics argue that Australia lacks the scale and urgency needed to compete with global leaders.

One key difference is strategy. The U.S. Stargate project focuses on creating a unified national framework, bringing together government, industry, and academia. Australia, however, has a piecemeal approach. State governments and private companies often work independently, leading to duplication and inefficiencies.

Another issue is funding. While the U.S. is pouring billions into AI, Australia’s investments remain modest. This financial gap limits the country’s ability to attract top talent, build world-class infrastructure and scale innovative projects.

Despite these challenges, Australian businesses are finding ways to innovate with AI. Agribusiness in particular, has emerged as a leader in applying AI to solve real-world problems.
One standout example is AgriWebb, a Sydney-based company revolutionising livestock management. AgriWebb’s AI-driven platform helps farmers monitor herd health, optimise feed and predict market trends. This technology boosts productivity and sustainability for Australian farmers.

Another success story is SwarmFarm Robotics. Based in Queensland, the company develops autonomous farming robots powered by AI. These machines perform tasks like weeding and s

praying with precision, reducing chemical use and labour costs. SwarmFarm’s innovations are gaining traction both locally and internationally.
In the mining sector, Rio Tinto is leveraging AI to improve efficiency and safety. The company’s autonomous haulage system uses AI to operate driverless trucks at its Pilbara mines. This technology has reduced costs and minimised risks for workers.

These examples show that Australian businesses can punch above their weight in AI. However, they also highlight the need for stronger government support to scale these innovations.
Australia could learn from the U.S. Stargate project by adopting a more coordinated approach. A national AI strategy that aligns government, industry and academia could drive collaboration and reduce inefficiencies.

Increased funding is also essential. Australia must invest in AI research, infrastructure and talent development to remain competitive. Public-private partnerships, similar to those in the Stargate project, could help attract investment and share risks.

Finally, Australia needs to address its regulatory environment. Clearer guidelines on AI ethics, data privacy and intellectual property would provide businesses with the confidence to innovate while protecting public interests.

The global AI race is heating up and Australia cannot afford to lag behind. By learning from international leaders and leveraging its unique strengths, Australia has the potential to carve out a strong position in the AI landscape.

References
1. Stargate project announcement: https://www.stargateproject.gov
2. National AI Centre funding: https://www.industry.gov.au/national-ai-centre
3. AgriWebb’s AI platform: https://www.agriwebb.com
4. SwarmFarm Robotics: https://www.swarmfarm.com
5. Rio Tinto autonomous systems: https://www.riotinto.com

Is the Lucky Country’s luck running out?

Australia’s economic woes take centre stage in the 2025 election

For about a half a century, Australia’s economy has been the envy of the western world. A reliable commodities industry and a strong domestic economy has allowed Australia to weather every major global economic crisis without going into recession, living up to its reputation as the lucky country. But in the past few years, it has begun to look like Australia’s luck might be running out with the first recession in more than 30 years. Although special Government funding during the COVID-19 pandemic saved Australia from suffering the fate of many similar countries, the economy has struggled to fully recover since the crisis. GDP did continue to grow, chiefly due to immigration. But now, GDP per capita has fallen for four consecutive quarters. Australia’s recent economic track record is astonishing. It was nicknamed “the lucky country” in the 1960s because of its fortune in natural resources like iron ore, coal, copper and gold. This was the foundation of a vast global commodities export market to booming economies like Japan initially and then China.

Things seemed fine. But an abundance of natural resources can often be a curse as well as a blessing, because such economies can become dependent on commodity exports. In the Australian experience, demand for natural resources has periodically pushed up the value of dollar, making other exports more expensive and therefore less competitive, which puts a break on developing more complex industries like manufactures. Some African, Middle Eastern and Latin American countries with over-dependence on commodity exports have bred corruption and inequality, as politicians buddied up with big business and failed to redistribute export revenues more equitably across the population. This phenomenon, known as Dutch disease, partly explains the stagnation seen in many developing countries.

Fortunately, Australia avoided the worst of Dutch disease, due to a stable political environment and (some might say excessive) government regulation. This has allowed it to redistribute its national income for the benefit of the majority of the population and the domestic economy. This combination of a reliable export base and a strong domestic economy is in large part why Australia has enjoyed such success in recent decades. GDP grew every quarter from 1991 until the pandemic in 2020 – the longest period of growth ever recorded in the world. As a result, the country weathered the Asian financial crisis in the late 90s, which crippled its largest trading partner at the time, Japan. At the same time, a commodity boom driven by Chinese demand for Australian raw materials let the country sail through the global economic crisis of 2008.
Australia today has the 10th highest GDP per capita globally. Australians are some of the wealthiest people in the world. According to UBS annual Global Wealth Report, Australia today has the fifth highest mean wealth and the second highest median wealth in the world. Unlike other developed economies, many of which have experienced wage stagnation, since 2008, Australian incomes continued to grow during the 2010s rising by about 15% between 2008 and 2022.

However, that Don Bradman-like batting average appears to be coming into doubt with Australia’s first recession in nearly 40 years during the pandemic. After such a long run of prosperity and success, the nation has been shocked by its apparent inability to get out of it. Australia is nominally out of recession, but many attribute this to immigration. GDP per capita has actually been falling and at the same time, wages have stagnated at nearly 10% below their pandemic peak, living standards have been squeezed by inflation, causing nine consecutive quarterly declines in real household income, the biggest dive in living standards in recorded history.

So what is going wrong? Some of it could be attributed to tight monetary policy. Australia’s year on year inflation rate peaked to 8.4% in December 2022, falling to 3.4% in December 2023 before rising to 4% in May 2024. The Reserve Bank has been aggressively raising interest rates from 0.1% in 2022 to more than 4%, which has slowed the economy
Interest rates have been especially painful in mortgage costs, which is significant because property in Australia is ludicrously expensive. Australians spend a lot of money on mortgages and when interest rates go up, so do payments, squeezing household spending. That is true anywhere, but unique to the Australian experience is the fact that most of the population of nearly 27-million is concentrated in cities. Another factor is the Australian tax system, which with negative gearing and other tools, actively encourages treating property as an investment. For decades, people have watched in amazement as property prices continue to go sky-high, especially in cities. The ratio between the median house price and the median income has risen from about 3:1 in the 1990s to nearly 10:1 today, one of the highest in the world. High housing costs reduce domestic demand by forcing households to prioritise their spending on mortgage repayments or rent.

Australia’s commodity exports have been undermined by a combination of falling global prices with iron ore prices falling by an alarming 30% in 2023 and weak demand from China, which has been Australia’s largest export market for years now, but is currently struggling with its own economic problems. Added to that, Australia’s largest service export, education, has also come under pressure. Before the pandemic education, specifically overseas students coming to study in Australia, was our fourth largest export, behind coal, iron ore and natural gas. But in the past few years, a lack of reliable domestic funding has made the sector increasingly reliant on foreign students, who essentially subsidise domestic students. However, as immigration has become a politically salient issue, largely thanks to the housing crisis, the Australian government has responded by cutting student visas, putting even more strain on the education system.

In an election year, aggressive marketing by the Dutton-led Liberal-National Party (L-NP) Coalition is set to drive home to voters the economic woes faced by the country and lacklustre economic performance coming off a half-century of world record-breaking success. The besieged Labor Government of Prime Minister Albanese, already under pressure, now has to contend with failing political performance in the opinion polls. He has been valiantly trying to convince Australians that they are better off now than before he took office, but at the moment, that is proving to be a difficult sell. According to the Roy Morgan poll published on January 6, 2025, if a Federal Election were held now the L-NP would win, with a two-party preferred vote of 53% (up 1% since Christmas) compared to the ALP on 47% (down 1%).

With the federal election due in May (although the PM has control over the timing), the next few months will include big talk and, no doubt, big spin on the big issues affecting the future of the lucky country.

The changing face of regional journalism in Australia

The landscape of regional journalism in Australia is undergoing significant transformation, presenting both challenges and opportunities for independent media.

The Decline of Regional Newspapers
Over the past two decades, numerous regional newspapers have ceased operations, leading to critical gaps in local news coverage. Publications like the Mudgee Guardian and Murray Pioneer once served as vital community resources, providing essential updates on local governance and events. However, the shift towards online platforms and declining advertising revenues have severely impacted their sustainability. The COVID-19 pandemic further accelerated this decline, with major corporations like News Corp closing or digitising over 100 regional titles due to unsustainable business models. While some publications have transitioned to online formats, this often comes at the cost of reduced staffing and local reporting depth, resulting in a news vacuum that leaves vital community issues unreported.
As independent outlets have diminished, large media organisations such as Nine Entertainment and News Corp have expanded their influence in regional areas. While these corporations possess the resources to maintain regional newsrooms, their centralisation often leads to a homogenisation of content that overlooks local narratives. This shift has resulted in regional publications becoming extensions of metropolitan hubs, diluting their local focus and reducing the diversity of voices within Australian journalism.
The Importance of Local Journalism
Independent journalism is crucial for fostering accountability and civic engagement within regional communities. Research indicates that areas without local news experience lower voter turnout and diminished public trust. The loss of independent reporting can lead to unchecked corruption and mismanagement at the local government level.
Navigating Future Challenges
Despite the obstacles faced by independent journalism—such as funding shortages and competition for talent—there are emerging opportunities for growth. Initiatives like the Public Interest News Gathering (PING) fund are providing essential support to local media organisations. Additionally, innovative community-owned news models are gaining traction, demonstrating a commitment to preserving trusted local information sources.
The future of independent journalism in regional Australia hinges on balancing traditional values with modern realities. By leveraging digital platforms and focusing on localized storytelling, independent outlets can thrive. However, this evolution requires collaborative support from governments, media organisations, and engaged citizens who value their local news sources.

In conclusion, the survival of independent journalism is not merely an economic concern; it is vital for maintaining the fabric of civic life in regional Australia. As stakeholders come together to support these essential voices, we can ensure that our communities remain informed and connected.

The “Truth” – First Casualty of War

Western observers are often frustrated by the distinctly Russian and Chinese practice of declaring that something is false when it is known to be true and vice versa. But the concept of “truth” is not universally shared. This difference is increasingly becoming a point of friction between the eastern and western hemispheres, especially in tense times.

Western concepts of truth centre on the notion that something did happen or it did not. Either it is a fact or it is not. Therefore, either it is the truth or it is not. Accompanying that is the notion of something being essentially true by its own nature. The emphasis here is on the use of the words “Western concepts”, because in China and Russia, especially today, the concept of truth is different. Against the backdrop of the Ukraine war and the worsening situation around Taiwan, the “truth” is becoming an information battlefield.

Russian and Western Truth
Who is winning the Ukraine war seems to be a matter of opinion. Russia says its military action is proceeding to plan, but the US says Ukraine is holding out with western support.

Most Russians get their news from state-controlled media, which by western standards cannot be trusted with the facts, never mind the truth. Inevitably this is a major factor in shaping contemporary Russian attitudes to their country’s invasion of Ukraine, which is generally supported, despite some well-contained dissents. In contrast, we want to assume that western media can generally be relied on for a free and independent inquiry. However, many people have a very jaundice view of the media in Australia for example, with some slamming the ABC for being hopelessly left-wing while others condemn commercial media for propagating the conservative Murdoch agenda. It depends on one’s point of view and whether a particular media outlet’s depiction of events tallies with one’s own attitudes and values.

In reality, as Chinese military strategist Sun Tzu said, “all warfare is based on deception”. Both Moscow and Washington are engaged in psychological warfare, which is key to winning the overall war in Ukraine.

Both sides are propagating their own version of the facts, while censoring counterclaims, as each seeks to maintain an appearance of progress to justify the cost and loss.

While Russian media is forced to recite the official line, Western media has a choice but chooses to favour NATO and Pentagon briefs and report them almost unconditionally. According to Marwan Bishara (2022), former professor of International Relations at the American University of Paris, there are statements being carried in mainstream media from the Pentagon (sometimes unattributed) declaring that “Russia has committed nearly 85 percent of its military to the war in Ukraine” and “has removed military coverage from other areas on their border and around the world”; Russia “still has not figured out how to use combined arms effectively”; Russia is “taking hundreds of casualties a day”. What are their sources? Can they be demonstrated? These statements appear to go to print and to air on the assumption that they must be true.

“Now I have no clue if any of this or other such claims are true, and nor I suspect do the officials propagating it or the journalists spreading it,” said Bishara. “But it is out there, shaping the opinions of the public, the elites and the experts, most of who believe Ukraine is able to pull off some sort of an upset if not an outright victory against its largely more powerful neighbour. But the Western and especially Anglo-American media seems to suffer from short, or should I say selective memory when it takes the official line at face value, as if the official deception during yesterday’s wars in Afghanistan, Iraq or Vietnam, has no bearing on covering today’s war in Ukraine”.

An article in the Washington Post, (Whitlock, 2019) revealed that senior US officials failed to tell the truth about the war in Afghanistan, making good-news announcements that they knew to be false and hiding unmistakable evidence that the war had become unwinnable.

Official deception was even worse during the Cold War. For example, the “Pentagon Papers” fifty ago revealed that the US government concealed terrible losses in the Vietnam war, which led to some 55,000 American and more than a million Vietnamese deaths.

So when it comes to war at least, governments can and do deliberately deceive in order to confound their enemies and, into the bargain, mislead their own populations, either deliberately or incidentally.

Social media only compounds the fog of war. It is a pain-amplifier of misinformation and disinformation carried out by state actors, aided and abetted by the radical free-wheeling maelstrom of opinions and/or ravings from anyone and everyone, including disgraced former US Presidents, those peddling an agenda or cause and those employed by powerful countries to deliberately spread FUD (Fear-Uncertainty-Doubt). It is a breeding ground of falsehood, confusion and manipulation.

Chinese Truth
Ever since Chad Hansen (1985) argued that (pre-Buddhist) “Chinese philosophy has no concept of truth,” the role and nature of truth in ancient Chinese philosophy has been a hotly debate topic. Much of this debate is plagued, however, by a confusion of terms, concepts, and theories of truth.  The phrase “Seek Truth from Facts” was introduced to the People’s Republic of China as a hallmark slogan of Mao Zedong and the Chinese Communist Party (CCP). The CCP’s historical narrative is a critical component of its domestic and foreign policies, as it aims to legitimize its own power and supremacy. The slogan has been used throughout the People’s Republic of China’ history, and served as a political tool in Deng Xiaoping’s 1978 speech, which allowed the Party to enact much needed reforms while maintaining its authority. The Chinese Communist Party thus pushes its narrative of history to shape and define the discourse on the Party, rule of law and foreign policy.

“Seek Truth from Facts,” has resulted in the revision of history, human dignity, and the pursuit of “adherence to the Party.” Revisionism of history such as the Sino-Japanese War, the Great Famine under Mao, China’s conquest of Tibet, the Tiananmen Square Massacre and contemporary narrative of today’s events such as the fate of Chinese Muslims (the Uyghurs), pro-Democracy demonstrations in Hong Kong, the fate of Taiwan and the presence of artificially-created islands in the South China Sea in support of China’s territorial claims – all of these are informed by the apparent license to rewrite history or portray facts in a way that fit a national agenda.

If it is the case that in certain countries, leaders assume that military objectives or foreign policy goals or a domestic political agenda provide moral loopholes through which the truth can conveniently slip, where does it leave us now? Some people will be unsure which sources can be trusted and which are to be suspected. Some might question the legitimacy of leaders – all political leaders – and doubt their motives. Many will lose confidence in the media (if they have not already) and turn to social media, which is the domain of unrestricted fake news, the unofficial, unattributed and uncorroborated.

And what of truth? It might have always been the case that we choose to believe what we want to believe. But in the cacophony of opinions, versions of the truth and the relentless drone of social media that flood our world today, the truth, irrespective of how we define it, is, as the saying goes, the first casualty of war.

Even worse, it has been upgraded, modernised and digitised into an insidious 21st Century psychological weapon of war.

References:

  • Bishara, “Western media and the war on truth in Ukraine”, Al Jazeera 2022
  • Whitlock, “At War With The Truth”, Washington Post (2019)
  • Hansen, “Chinese Language, Chinese Philosophy, and ‘Truth’,” Journal of Asian Studies 44, 3 (1985)
  • Yen & Burton, “Seek Truth from Facts: The Chinese Communist Party’s War on History”, Project 2049 Institute, (2016)

Australia’s military defence must include cyber defence

Our political leaders are warning of armed conflict in the Indo-Pacific.  But there’s more to worry us than bombs alone.

Critical infrastructure (aviation, rail, telecoms, electricity, ports, etc) are always prime targets in any armed conflict.  When the Japanese hit Darwin in 1942, it was to knock out the city’s seaport and airfields and cripple its trade and defence capability.

In the Ukraine, nuclear, electric and hydro infrastructure was among the first hit.

Here, Australia’s second round of amendments to the Security of Critical Infrastructure Act 2018 (SOCI) came into effect earlier this year.  Now it includes data centres among critical infrastructure, recognising that they are key to our national security.  Central to the thinking behind these amendments is the steady growth in cyber attacks on Australian targets conducted by criminal individual and hostile state actors in recent years.

SOCI aims to more closely integrate the Australian Signals Directorate (ASD) with private sector critical infrastructure.  Key corporations in the infrastructure space are now required to report to the ASD their assets and security and risk mitigation plans.  They must also share information on any cyber incident.

At the end of the day, it is all about data security.

All major organisations rely on data and this invariably will involve data centres.  This dependence has only increased during the COVID emergency amid the rise of remote-working and therefore the need to secure data has also grown.

The Security 2025 Report by the Australian Security Research Centre highlighted cyber vulnerabilities as a crucial element in Australia’s overall security arrangement.  It called on all governments, the private Security Industry and the corporate sector to work as a team and bring about meaningful and lasting reforms in regulations, knowledge and practice.  Afterall, many private companies work for government agencies and much of the work is conducted online. The SOCI amendments are not enough on their own and the private sector must ensure that mechanisms are in place to defend against cyber-attacks and promptly report them.  This is not merely a software solution provided by an IT professional.  Registered and licensed security professionals are needed to analyse an organisation through a security lens rather than relying on an IT professional, who might not have any kind of security clearance at all.

Critical infrastructure and security go hand in hand.

In the event of general mobilisation, critical infrastructure will be hit first but that will be more than the railway lines, ports and airfields.  Several joint cybersecurity advisories warn that key data service providers in Australia have been targeted by malicious cyber actors.

The Australian Security Industry Association Ltd (ASIAL) was one of several organisations invited to consult in the first draft of the Australian Defence Department’s General Mobilisation Design Directorate.  Together with representatives from oil and gas, logistics and transport, water and electricity infrastructure providers, representatives from the private Security Industry highlighted the need to ensure best-practice security measures at Australia’s critical infrastructure both in terms of physical protection and cyber security.

The SOCI amendments reflect that the new front in cyberwarfare is key infrastructure.  The Act has expanded the policy framework to protect valuable information needed for Australia’s continued operation.

Steve Cropper is a Strategic Communication Adviser to the Security Sector and an Information Operations Contractor to the Australian Army.

 

An Informed Alternative to Conventional Warfare

These days, there is a lot of attention on Australia’s defence readiness, but if we are seriously out-gunned by a gigantic adversary, perhaps our focus should shift to an alternative to conventional warfare – “Information Warfare”.

The freshly-minted Albanese Government last week announced an external review into Australia’s military defences and an assessment of our readiness.

The review is to be headed up by former Defence Minister Stephen Smith and the former Chief of Defence, Sir Angus Houston. Sir Angus commented on television last week that the current strategic situation is the worst he has ever known in his career or his lifetime. Sir Angus knew the Vietnam War, so his observation is revealing.

It is not unheard of for incoming Federal Governments to conduct such reviews, however the current strategic situation, grave as it is, as Sir Angus Houston points out, is clearly a trigger for a significant review right now.

Most military observers would probably agree that Australia’s submarine issue should have been worked out at least a decade ago. And issues surrounding the commissioning of Black Hawk helicopters, decommissioning them and then recommissioning them – plus a raft of other military hardware issues, takes on a greater sense of urgency when set against the backdrop of an increasingly militarised South China Sea and the brinkmanship and general posturing of China and the US. And then of course, there’s Russia in the Ukraine.

Critically, Australia’s vulnerabilities are not limited to the military. Australian businesses and government – indeed even householders are potentially targets for cyber and info warfare attacks by hostile actors both state-sponsored and misguided individuals acting for money or cheap thrills.

As highlighted in the ASIAL-commissioned Security 2025 Report, all Australian governments, the private security industry and business must work as a team if Australia is going to meet the security challenges that lie ahead. It is not just a military issue.

Leaving military hardware to one side, today, defence and security in general, increasingly revolves around technology and information. Warfare used to mean fighting over physical borders with conventional weapons. But today, the emphasis is increasingly on information warfare. Whilst conventional battles are characterised by blood, bombed cities and refugees, the other form of war might be conducted without being noticed at all.

Ask most people what information warfare is about and they will probably say that it is like propaganda – deliberately propagating a perception (either true or false), intending to engender a new certain world view on a population in order to influence their beliefs, attitudes and ultimately their behaviour. (Ellul, Jacques 1965).

A definition for information warfare is elusive. The US Defence Information Systems Agency defines it as, “…actions taken to achieve information superiority in support of national military strategy by affecting adversary information and information systems while leveraging and protecting our information and information systems” (Takemoto 2001).

Although very advanced in theory and practice in Russia and China (and in the Ukraine too apparently, judging on recent performance), information warfare in Australia is a relative toddler.

The Navy has a nascent Information Warfare unit and the Army regularly conducts exercises with information warfare elements included, albeit it in a very low-key and under-developed fashion.

Yet the ADF still separates Public Affairs, Intelligence and PhsyOps (Psychological Operations) as three distinct functions. Fortunately, there are stirrings of a small degree of integration but they are still very much three separate functions in the three separate services (Navy, Army and RAAF).

Our military and our Government rightly shun the idea of deliberate distortion of facts for propaganda gains because “that’s what the bad guys do”. Instead, we use terms like, “Shaping the Narrative”, “Raising Awareness”, “Engagement” and other equally benign-sounding terms. We only use harsher epithets like “propaganda” when describing what certain other countries are doing. Of course, everybody knows that thinly-disguised disinformation and downright lies are being spread by certain big, bad superpowers. And it is unfair and inaccurate to suggest that Australia plays in that particular league.

But when we consider information warfare, we should look past the cruel memes, the state media-sponsored lies and blatant cover-ups that we increasingly associate with Russia’s invasion of the Ukraine for example.

Nichiporuk describes six main components of information warfare to define the concept (Nichiporuk 1999):

1. Electronic warfare, involving jamming communication systems, for example, to prevent the enemy from communicating with itself.

2. Operations security, identifying one’s own weaknesses and protecting them from attacks. This is not isolated to military weaknesses and applies equally to the private sector like banking and infrastructure – a job for the private Security Industry.

3. Deception – giving away false information to mislead the opponent. This could mean sending out the wrong coordinates for an attack in order to keep the accurate location secret.

4. Physical attack on information processes which could mean bombing communication centres for instance. Unlike the others, this is like conventional warfare because it revolves around physical attacks.

5. Information attacks, which is when technology is used to sabotage someone else’s information systems. Viruses can delete or spy on enemy systems.

6. And information operations (or PsyOps), which means affecting people’s views and opinions by different types of communication channels such as the mainstream media or social media.

There is a certain asymmetric nature to this. A tiny country, weak in military terms, can give a huge invader a bloody nose, even if it is bristling with weapons, provided it can disrupt the enemy’s weapon systems and communication channels, which are so addicted to electronics and online connectivity. Moreover, cyber attacks can be launched on an adversary from almost anywhere on the planet bringing critical infrastructure to a standstill – air traffic control, telecommunications, electricity grid etc. And crucially, the psychological elements of information operations are as available to Australia or any superpower.

Whilst there is an extensive array of information warfare tools and techniques available and any number of motivations for their use, exactly how one uses them and to what end demands careful consideration at the very highest level. The nation’s morals, values and beliefs must be reflected in any information warfare intent and actions. In other words, certain other countries might choose to conduct themselves despicably, but Australia certainly must not follow suit.

So when the report into Australia’s defence readiness is made public, assuming it ever is (and that might depend on just how shocking the findings are), we shall look with interest to see if the ADF is interested in fighting with words, images and cyber-electronic expertise – or just weapons alone.

References:
· Nichiporuk, Brian. (1999). U.S. military opportunities: information-warfare concepts of operation.
· Takemoto, Col G. H. (2001). Information Warfare in the Cyber Domain.
· Ellul, Jacques (1965). Introduction by Konrad Kellen in Propaganda: The Formation of Men’s Attitudes

 

 Steve Cropper is an Information Operations contractor to the Australian Army and a strategic Communications adviser to the Australian Security Sector.