Issues Management Training for Business
A skills development course in effective issues management.
From challenges to control: Mastering the issues landscape
Your organisation would benefit from Issues Management Training if you have ever asked yourself:
• Why are we always putting out fires?
• Where do all these crises come from?
• How do we get ahead of the curve?
• Can we turn these challenges to our advantage?
In short: How do we do a better job actually managing our issues, instead of being managed by them?
Public issues typically arise from an actual or perceived gap between an organisation’s performance and important stakeholders’ expectations of it in terms of its:
• Products
• Processes
• Policies
• Practices
• Programs
Be they shareholders, government regulators, unions, staff or customers, stakeholders are looking a company’s performance that affects and are highly critical when results have not been as promised, as expected or as desired. And they will hold the organisation accountable. That’s an issue.
And so, if issues are poorly handled, organisations face the very real risk of litigation costs, a drop in share price, additional regulations and the loss of reputation and consumer acceptance.
The difference between taking advantage of opportunities and suffering additional costs lies in the timely identification and prioritisation of issues and the development of appropriate responses. That’s issues management in a nutshell.
Issues Management Training for Business
‘Eye of the Issue’ by Reputation guides cross-organisational teams through a straightforward methodology to take a satellite view of their organisation, identify and prioritise issues and develop strategies to deal with each of them, be they existing issues or emerging or potential ones.
The modular nature of the program means that any or all three of the units can be taken sequentially or spread out over time.
Contact us today to talk about a tailored training solution for you.